Q. How do I send a "Pre-Adverse Notice" or a "Final Adverse Event" letter?

A "Pre Adverse Letter" or a "Final Adverse Event" can be sent to an applicant in the report view.

  1. Click the button "Send Pre-Adverse Notice" or "Send Final Adverse Notice" at the top of the report
  2. This will send a copy of the background check report and required FCRA, State, or local disclosures
  3. If there is a dispute with the accuracy of the report, they are sent instructions to contact our team to resolve any inaccuracies
  4. The report will have a red bar across the top of the report with the date and time each notice was sent
  5. All Adverse Event reports are stored together in a report filter on the side navigation under "Background Reports"
  6. When a report is corrected or confirmed, we will send a resolution to both the employer and applicant, and move the report back to a Complete status.
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If you have any further questions, reach out to our support team, and they can answer specific questions about our background check reports.

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